Within the software assurance 24x7 support benefit your organization. Software assurance is optional and cloud services are not available. Mdop is available as an additional subscription for software assurance customers. Microsoft compensates partners for delivering training, planning, and other services to enterprise customers who have software assurance. Premier support software assurance getting the most from software assurance benefits with premier support based on your volume licensing agreement, some of your organizations software assurance benefits can be transferred to a premier support agreement. Software assurance training vouchers satv microsoft. Software assurance benefits are not the same as product licenses.
Software assurance versus premier support miro consulting. Do i need to have software assurance on windows server on aws. Microsoft volume licensing microsoft software assurance. As of 1 july 2017, extended hotfix support is no longer available through software assurance. For example, you purchase a new computer with a microsoft office oem license. Alternatively, if youre hosting on azure, you can use an azure support plan to. For complete technet coverage, including fullversion software licensed for evaluation, access to beta software, and additional technical support not available. Do microsoft customers really need software assurance. Microsoft software assurance big risk for a small reward.
The sa support offering is governed by microsofts current software assurance terms and conditions. The software assurance id said is for enterprise customers to track support entitlements. Software assurance spans a broad range of microsoft software and services, including windows, microsoft office, azure, system center, sql server, and many others. So with windows 7, those customers that have software assurance on their windows desktop operating system licenses get first access to the windows 7 code for deployment through the volume license service center download site. As part of the bizspark graduation offer, discounted visual studio subscriptions and software assurance offers are made available within 3 months after your subscription has ended.
Microsoft software assurance elearning offers selfpaced, interactive training designed for end users, delivered via the internet or intranet. Software assurance has an annual cost of 29% of the license price. Evaluate mdop mdop is also available for test and evaluation to msdn and technet subscribers in accordance with msdn and technet agreements. Submit files for analysis by microsoft windows security. For more information, see the microsoft product list and product use rights available on the microsoft volume licensing web site. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7. If you are currently experiencing a virus outbreak or securityrelated incident, you should contact your designated microsoft support professional or go to microsoft support for immediate assistance. You can follow the question or vote as helpful, but you cannot reply to this thread. These benefits are called software assurance benefits sab and come with consulting services credit, training vouchers for use with ctecs, elearning subscriptions,etc. The phased retirement of software assurance training voucher benefit, and putting a major effort into improving access to new skills programs and platforms. Microsoft software assurance what it is and how it.
Software assurance is only available through volume licensing and is purchased when you buy or renew a volume licensing agreement. Software assurance has an annual cost of 29% of the license price for desktop products e. Microsoft software assurance is a software maintenance program that helps organizations gain access to the latest software versions and releases, without incurring additional licensing costs. Unlimited web support is included for all serv ers covered with software assurance. As far as i can tell, both can only be used if my company has software assurance, and both would have to be uninstalled if i leave my company. It is included with some agreements and is an optional purchase with others. Software assurance is available to organizations that support as few as five devices. Software assurance helps keep your business up to date with a unique set of technologies, and services, and rights to maximize your microsoft investment. Im trying to understand what the difference is between the home use program and the work at home license. Orders are handled by a punch out with the label shi that goes to the current uc system software reseller for this agreement, via uc san diego marketplace all microsoft select orders via shi are taxable, as some orders under the contract depend on physical media somewhere at uc. Software assurance training, certification, and program. Participation in software assurance programs, including software assurance training vouchers satv and planning services, provides you an opportunity to grow your business with microsoft.
Software assurance by product microsoft volume licensing. Additionally, software assurance is not as robust of a technical support offering. Software assurance spans microsofts range of software products and services, including the windows operating system, microsoft office, exchange, sql server, and many others. How many software assurance support incidents do i get with software assurance. Using software assurance benefits for premier support december 21, 2015 organizations that purchase with software assurance for microsoft software can use the associated benefits credits to obtain premier support and implementation assistance from microsoft. Effective july 1, 2016, in markets where the mpsa is available, microsoft no longer accepts new orders and software assurance renewals through existing commercial select plus agreements at the customers next agreement anniversary date. If you do not have your access id, contact your software assurance benefits administrator or microsoft sales representative. Windows 7 enterprise the benefits of having software. Microsoft replacing premiere assurance support with new. You have 90 days from the date of computer purchase to acquire software assurance for this oem license. The software assurance support provides business hours support with a 24hour response time goal. Product licenses do not expire and are valid for as long as you own the product. Microsoft volume licensing frequently asked questions faqs.
First, having software assurance means you get first access to the new versions when they become available. Increasing investment in fasttrack as the primary way to help customers adopt microsoft cloud services. The phased retirement of software assurance deployment planning services benefit. Software assurance programs partner center microsoft docs. Software assurance by benefit microsoft volume licensing. The assure software support plan covers all potential software needs including pc tune up, virus removal and protection, and technical assistance with windows and office programs for an entire year. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. The program was introduced by microsoft in 2002 and is either automatically included in purchase plans or available as an optional addon. Review the microsoft product terms, check your benefits, or contact your microsoft account manager or microsoft partner for more details. The microsoft select agreement prices are uc wide at the lowest cost price tier microsoft offers. Mdop is a suite of products that can help streamline desktop deployment, management, and support across the enterprise. Microsoft replacing premiere assurance support with new security plan.
Grow your business by enrolling in software assurance partner programs. Microsoft select university of california, san diego. Get genuine operating systems do not include software assurance benefits. Software assurance for volume licensing offers a range of tools and resources to help your company deploy, manage, and maximize your volume licensing purchases. What is the end of extended support eos for microsoft products. Is foregoing software assurance a viable option for your company. Tips from white paper on 7 practical steps to delivering more secure software. Esus do not include technical support, but you can use an active support contract such as software assurance or premierunified support on sql server 2008 sql server 2008 r2 to get technical support on workloads covered by esus if you choose to stay onpremises. You are entitled to support by virtue of purchasing the license. Windows virtual desktop access rights vda enables users to access virtual instances of windows in a variety of user scenarios. Microsoft software assurance benefits changes impacting.
Microsoft software assurance for volume licensing helps boost organizational productivity with 24x7 support, deployment planning services, and technical training, the latest microsoft software releases, unique technologies, plus support for cloud services adoption, all in one costeffective program. Additionally, a compli mentary phone incident is awarded to customers who have at least 1 server licence covered with software assurance. The number of support incidents vary by customer and are based on the type of volume licensing agreement and qualifying products. Software assurance benefits include new product version rights, support, license mobility rights, and a unique set of technologies and services. Software assurance membership sam is an integrated set of support services and benefits provided to all enterprise agreement ea customers and those select plus license customers who have selected the sam option for one or more product pools on their select plus enrollment or companywide option available under open value. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Microsoft software assurance what it is and how it applies to. The program covers microsoft technologies and services and includes new product version rights, technical and enduser training, deployment planning, and support. With software assurance, you get the tools and training you need to do more with the it investments you plan to make as well as those you have already made. Assurance program also provides access to microsoft unified support as well as to. Not every microsoft customer needs software assurance on all of the.
Software assurance elearning faq for benefits administrators. A highly interactive user interface assessments audio and multimedia content. In conjunction with your volume licensing agreement and pur, there are a number of supporting documents that provide additional information, including, but not limited to, government qualifiers, qualified educational user definitions, language options, and. Advanced group policy management microsoft desktop. Software assurance can be purchased on retail or oem licensed products if done within 90 days of acquiring the retail or oem license. Microsoft software assurance sa is a microsoft maintenance program aimed at business. Microsoft includes two years of software assurance with most volume licensing products it donates through techsoup canada. Software assurance spans a broad range of microsoft software and services products, including the windows operating system, microsoft office, exchange, system center, sql server, microsoft azure, and many others. Microsoft is leveraging the immediacy and urgency of security updates to force customers into paying for software assurance. Software assurance benefits microsoft volume licensing. Microsoft software assurance sa is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications. Software assurance training voucher satv program in partner center. All benefits are generated by a benefits administrator.
This definition of microsoft software assurance sa covers what software. Microsoft updates to software assurance sa, beginning. Not just a good idea steps organizations can take now to support software security assurance. Quickly evaluate current state of software security and create a plan for dealing with it. Get answers to frequently asked questions about software assurance. Microsoft software assurance support incident submission. Support for software that has been legitimately licensed is a licensing right. Entitlement summary commercial and government offerings new version rights licensed products with software assurance coverage can be upgraded to the latest version of that product made available during the covered period.
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